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Platform FAQ

Getting started, account registration, limits, and available payment methods.

Just click on "Access Account" and select the Sign-Up option fill in the form with your, Username, Email, a secure password to access your account. Mark the platform rules with consent and click Create an account”.
If you sign up using a referral link, the window will display your upline’s data.

You can have just one Lavarock account.

It is prohibited to register several accounts on the platform. If someone else plans to register on Lavarock using your IP, please send a request to Support: when considering, if possible, we will try to approve it.

Become a part of our investors by just creating an account on the platform and start investing. By choosing one of our investment plan or by inviting your friend's and families to invests by being a part in our Affiliate Program.

We offer several investment and affiliate products. When using them, you can immediately start earning profitably with Lavarock. Registered platform customers have access to 3 investment strategies with different profitability and the affiliate program with rapid career growth. Invest yourself or raise your friend's investments: we will pay profit directly to your Investment Account, and you will be able to withdraw your funds to your wallet at any time.

You can invest at least $100, and the minimum withdrawal amount is $20.

The minimum deposit amount is $100 for cryptocurrencies payment methods. You can withdraw your funds to your personal wallet, if you have at least $20 in your available balance. The current limits may be changed depending on the cryptocurrency rates or blockchain network load.

Lavarock supports varieties of cryptocurrencies payment such as Bitcoin (BTC), Ethereum (ETH) and More..

As the platform develops, we will add new services and coins to expanding the available payment method list.
Sign-in your account and see them all

Definitely, crypto trading investments can be subject to financial risks: starting to work with Lavarock, you recognize them and accept the profit guarantee refusal. However, Lavarock account holders funds are under the Hong Kong and European legislation solid security.

The user is aware of highly profitable investments in crypto trading and is sensible of the fact that the cryptocurrency market volatility can lead to unpredictable economic results and negative growth in Lavarock investment indicators. Lavarock plc does not guarantee the announced deposit returns and is not responsible for the platform users’ assets. We are constantly improving our risk management tools to maintain trusted finances, system stability, and platform performance.

Your fiat and cryptocurrency assets held in deposit accounts or account balance at Lavarock are protected by the state: European and Hong Kong legislation is your investment protector.

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Dashboard FAQ

Dashboard, wallets, access recovery, security, and other account settings.

In your Dashboard, you can have full control over all your operations within Lavarock, from investments to your referral structure management.

After logging into your account, you will go to the dashboard, it’s your workplace with full control over all your operations inside Lavarock, from investments to your referral structure management. Here you can easily replenish your balance, invest, make transfers to your wallet, track all completed transactions and develop your referral structure.

The main "Dashboard" section contains a short summary of your funds - brief statistics, active deposit data, and a list of payment method balances.

Moreover, here you will find educational video, tutorials, that help new users to start quickly: we clearly demonstrate how to start earning and how to manage your assets on the Lavarock platform in a screencast format.

Save or edit your wallet in the "Edit Profile" section of your personal account and save the changes.

Enter the "Wallets" section in your personal account menu: your payment details used for withdrawing profit is stored here. Click in the input field of the selected payment method, specify your wallet number or cryptocurrency address to which you plan to make regular profit withdrawals, and click "Save".

Then confirm the changes using the connected mobile device depending on the two-factor authentication settings. In addition, you will need to confirm the actions taken when changing the wallet or crypto-address: also using the Google Authenticator or by email when 2FA is deactivated.

Enter a new secure password in the "Change password" section of your account settings, repeat it in the next field and confirm using the valid password. Save the changes

If your account password has been compromised or you suspect it, the Dashboard gives you the opportunity to change the password. Go to your account setting page and then go to the "Change password" section. Enter a new secure password there, repeat it in the adjoining field and confirm it with your current password. Click “Save” for the changes to take effect.

Just restore access via your email: specify it by clicking on "Forgot password?" in the account login window and follow the link from the letter you have received.

If you have forgotten or lost your account password, do not worry - just restore access via the associated email address. In the login window, click "Forgot password?" and specify the email address you used when registering. Click "Reset" and wait for an incoming letter: within a couple of minutes, you will receive a system message with a link, by clicking on which you can change your account current password and log in to the dashboard using a new password.

Scan the QR code in your account settings using the Google Authenticator app and enable 2FA by specifying the token generated by the app in the "Two-factor authentication" section.

Download the Google Authenticator app from the AppStore or GooglePlay to your mobile device and launch it. Use the app to scan the QR code in the "Two-factor authentication" section of your Lavarock account settings.

Get the token generated by the Google Authenticator and enter it in the "Token from Authenticator" field. Activate 2FA for your account by clicking on the "Turn on" button.

When re-enabling 2FA, please update the QR code in your app as the QR code is updated if logoff.

We recommend you to enable two-factor authentication immediately when registering your account: 2FA reliably protects your account against unauthorized access, even if the password has been compromised.

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Investments FAQ

Trading strategy selection, balance replenishment, deposit creation and activation.

You can start investing if you have at least $100. The minimum cryptocurrency limits may vary.

You can invest on Lavarock or test the platform's capabilities by creating a deposit of any amount starting from $100 using fiat payment systems

Open the full answer to review the platform investment product terms and conditions.

Before choosing a trading strategy, read the platform investment product terms and conditions.

The Lavarock Strategy is classic investment plans with a fixed daily profit and duration: the larger your deposit amount, the higher your investment income. Payments to the balance are made every second, and the deposit principal is returned when completing the selected plan.

The Arbitrage Trading Strategy is a short plan giving a quick profit. When the deposit is activated, the system automatically determines your yield from 0.2% to 1% and its validity period from 6 to 24 hours. The deposit and all investment income are returned to the balance beyond the expiration of the prescribed plan period.

According to the Market Making Trading Strategy, your deposit will bring an unlimited profit to your balance during an unlimited period until you decide to return your investment back: you can return and withdraw the deposit principal at any time.

Choose a payment method and enter the replenishment amount in the "Refill" section of your personal account. Then, go to pay and complete the payment.

To replenish your account balance, go to the "Deposit" section in your personal account menu. Select the payment system or cryptocurrency with which you will pay and enter the amount to be deposited. Go to pay by clicking "Deposit Now".

When choosing a fiat payment method, the browser will automatically redirect you to the page to confirm the transfer and pay for it, after payment, when returning to your personal account, you will be prompt to enter the completed transaction number.

When refilling the balance with Crypto Wallet, the system will issue the recipient's address to make the transaction. Your balance will be successfully refilled immediately when confirming the completed transaction by filling-in the completed transaction number.

Choose one of the trading strategies in the "Invest" section of your personal account. Then, enter the payment method and investment amount, and go to pay the deposit. Check "Pay from internal balance" to reinvest using the account balance.

To create a deposit, go to the "Invest" section in your personal account menu and choose one of the trading strategies according to which your investment will work. Then, choose the payment system or cryptocurrency with which you will pay in the drop-down list, and enter the deposit amount: when entering the amount, the system will automatically set the appropriate yield plan. Go to pay by clicking "Invest".

When choosing a fiat payment method, the browser will automatically redirect you to the page to confirm the transfer and pay for it, and if you pay using Crypto, you will get a verified Lavarock wallet number. Transfer funds to the received wallet number and when returning to your personal account, enter the completed transaction number.

To reinvest directly from your account balance, mark “Pay from internal balance after entering the deposit amount.

A deposit paid in fiat or from the internal balance starts to work instantly but cryptocurrency investment automatically starts to work when confirming the transaction in the blockchain.

An investment made using fiat payment system or from your account internal balance starts to work immediately when making payment.

The cryptocurrency deposit starts to work automatically when confirming the completed transaction based in the selected coin blockchain. For BTC transactions – after 1 confirmation; and you will see the number of required confirmations for other cryptocurrencies on the deposit payment page. The confirmation speed directly depends on the transfer fee amount. The waiting time is usually from 10 to 60 minutes.

When transferring coins from crypto exchanges, please note that some exchanges can process transactions for a long time — check with the service you are using before paying for the deposit.

Check the paid deposit status in the "Deposits" section. If the transaction has already been confirmed, and the deposit status has not been updated, contact the Support.

If your fiat deposit has already been paid or the cryptocurrency transaction has been confirmed as many times as necessary, and the investment in the "Deposits" section of your account has not been activated, a technical failure has probably occurred. There is no cause for alarm, please contact the Support and the issue will be dealt with at the earliest moment.

The deposit will not be activated automatically and will require a specialist involvement if, for example, the transfer amount does not match the amount entered when creating the deposit, or the transaction was sent later than 60 minutes upon creating the application, or the XRP transfer was not accompanied by a destination tag.

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Withdrawal of funds FAQ

Payment of profits, withdrawal to a wallet, transfer fees and limits

Payment is made every second according the Lavarock and Market Making Trading plans, or when expiring the Arbitrage Trading strategy prescribed period.

The profit accrual scheme depends on the trading strategy you choose. According to the Goldledger Trades Card and Market Making Trading strategies, profit is paid to the balance every second, in total, making the daily profit amount. According to the Arbitrage Trading strategy, the investment interests are paid when expiring the plan period.

Choose a payment method in the "Withdraw" section in your personal account, enter the payment amount and the wallet number to withdraw funds. If necessary, confirm it using the 2FA token and click "Withdraw".

To withdraw funds from your balance to your wallet, go to the "Withdraw" section in your personal account. Select a payment system or cryptocurrency which balance is sufficient to withdraw, enter the payment amount and your details: wallet number or crypto address.

According to the current security settings, you might need to confirm the withdrawal using a two-factor authentication token with a connected mobile device.

After it, send an application for instant processing, pay attention to the fee amount and the amount to be received and click the "Withdraw" button.

You can withdraw any amount starting from $0.1. The cryptocurrency minimum limits may differ.

You can withdraw funds from the account balance, starting from any amount — $0.1 for fiat systems or from 0.0002 BTC, 0.02 ETH, 50 TRX, 0.01 LTC, 50 DOGE, 10 XRP, 0.01 DASH, 0.02 ZEC, 0.005 BCH, 10 XLM, 1 NEO, 0.3 UNI, 25 USDT (ERC-20) and 5 USDT (TRC-20) for cryptocurrency wallets. The current limits may change depending on the cryptocurrency rate or blockchain network load.

The funds will be withdrawn immediately after creating the application.

We process the fund withdrawal applications instantly and automatically. But sometimes, for operational reasons, the payment can be displayed with the "Pending" status, and the payment waiting time may be up to 24 hours.

You can see the current fees for all connected payment systems and cryptocurrencies in the "Fees" section.

The current transfer fees from the account balance to external wallets are in the "Fees" section table: there you can track the current values ​​ for each fiat system or cryptocurrency available on the withdrawal platform

The cryptocurrency transaction fees may vary depending on the current network load.

Check your withdrawal status on the "Transactions" page and contact the Support — we will immediately check and solve the problem.

If you have any problems with payments, withdrawal, or receiving funds to your wallet, contact the Support via the Live chat or the offline ticket on the platform, the website feedback form, the Telegram-chat, or by email: support@lavarockplc.com

Lavarock plc consultants provide customer support in the format of extended business hours and are ready to resolve any issue within a few minutes after contacting us.

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Cooperation FAQ

Affiliate program, referral structure management, rewards payment, bonuses, and promotional materials.

In the general structure of attracted investments, only deposits opened according to the Goldledger Trades Card strategy are considered.

It is enough to create an account on the platform to start attracting investments with Lavarock.

If you wish to start earning from 4% to 20% on the attracted investments, you just need to register your account on the platform and go to the "Referral" section in the dashboard menu. Share your personal referral link among your followers and friends, expand your affiliate structure to earn even more and get cash bonuses for good achievements!

Also, in the "Affiliate" section, you can track your referrals, all your accruals, bonuses, and affiliate achievements.

According to the Lavarock plan, the referral bonus is calculated based on the deposit amount, and according to the Arbitrage Trading and Market Making strategies — on the referral's profit.

If the attracted deposit is opened according to the Lavarock strategy, then the affiliate commission interest is calculated based on your referral’s investment amount. For investments made according to the Arbitrage Trading and Market Making Trading strategies, the referral bonus interest is calculated based on the referral's profit amount.

You will get the bonus for the attracted client immediately when his/her deposit will start to work.

The referral bonus accrual to the balance is made instantly at the moment when the attracted investment will start to work, and it is immediately available for withdrawal to the wallet after accruing. Rewards by the Market Making Trading strategy are accrued every second while the referral's investment works.

Control every payout of your referrals in your account in "Affiliate" section.

Of course, you will earn the affiliate bonus for your referral's deposit paid from the internal account balance.

To change the upline, just send a request to support@lavarockplc.com from the email associated with your account.

To change your upline, send a free-form message to support@lavarockplc.com from the email address associated with your account, specifying your new upline’s name. We will review your request and, if possible, approve it within the next business hours.

Of course, you can be involved in the affiliate program without making a deposit and earn good money but if you want to move to the next level and get more money, you will need to make personal investments.

You can be involved in the Lavarock affiliate program without making personal investments and immediately when registering on the website. You will earn 4% of your direct investments as a first-level partner, but you will need to make a personal deposit to go to the next level and get more privileges.

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